Agencies-Gaza post
Apple faces £768m lawsuit over claims iPhone update slowed down devices
Apple is formed to meet a £768m class-action case over claims it deceived iPhone users into downloading updates that slowed old iPhones down.
Campaigner and consumer advocate Justin Gutmann has filed a claim to the competition draws tribunal, seeking around £768m in damages for up to 25m British iPhone proprietors.
The lawsuit comes after Apple put out a power management mechanism in 2017, to stop older iPhone models, that may have struggled to run the latest iOS software, from shutting down suddenly.
The lawsuit declares Apple failed to properly inform iPhone users about the update and failed to tell them the update would slow down their devices.
The lawsuit argues that Apple introduced its update to hide the fact that iPhone batteries were unable to cope with the new iOS processing demands, in order to avoid recalling or replacing batteries.
Apple later proposed to replace customers’ batteries at a discounted rate, in 2017, after users noticed performance issues, as it also allowed users to turn the power management update off.
However, the lawsuit asserted that Apple failed to properly publicize its offer to customers.